9. Admin Panel Menus Overview

9.1. Dashboard

Overview of business analytics — listings, users, reviews, promotions etc.

9.2. Access

Admin Roles
Create/manage admin permission groups (e.g., Editor, Super Admin).

Admin Users
Add/manage backend admin accounts.

Customer Users
List and manage end-users registered via mobile/web

9.3. Businesses Listings

All Listings
View and manage all registered businesses.

Claimed Listings
Businesses claimed by owners — pending approval or verified.

Claiming Documents
Required documents for ownership proof for business claim.

Business Collections
User and admin created business collections (e.g., bookmarks).

Project Requests
Customer service requests submitted to businesses.

9.4. Business Setup

Main Categories
Industry/category management (e.g., Restaurants, Plumbers).

Category Services
Service-level details linked to each main category.

9.5. Business Promotions

Highlight Options
Configure promotion types (e.g., Featured, Top Rated).

Sponsored Requests
Requests for sponsored business placements (paid).

9.6. Customer Feedback

Complaints
Complaints submitted by customers against listings.

Report Types
Admin-defined reasons for reporting content/users.

Support History
View past support interactions (chat).

9.7. Ads & Subscription Plans

Plans
Create/manage subscription plans for businesses.

Plan Purchase History
View plan purchase history.

9.8. Blog & Articles

Manage blog content pages for SEO and content marketing.

9.9. CMS Pages

Custom pages (About Us, FAQ, etc.) editable by admin.

9.10. Banners Items

Manage promotional banners for the homepage.

9.11. Email Templates

Configure dynamic email content for system notifications.

9.12. General Settings

Global Settings
System-wide settings like app name, contact info.

Payment Method (for website support)
Stripe/PayPal keys, test/live mode toggles.

Languages
Supported languages and localization options.

9.13. Legal Policies

Terms and Conditions
Edit legal terms shown to users.

Privacy Policy
Update privacy compliance documentation.

9.14. Site Setup

Footer Template
Customize footer sections, links, and social icons.